Customer Service Representative

Posted 27 July 2022
Salary$65000 - $71000 per annum
Job type Full time
DisciplineCustomer Service/Call Centre

Job description

Our client is Australia’s largest energy provider and 100% Australian owned. They are seeking experienced customer service candidates to join their successful and Award-winning team!
You will be the first point of contact for new and existing customers and will manage billing and payment options, customer account updates and generate sales through your proactive attitude and excellent customer service focus.
The work environment is a supportive, team orientated culture where employees are trained and rewarded to achieve great success.
Rotating shifts Monday to Friday 8:00am to 8:00pm and Saturday 8:00am to 5:00pm – Working from home available on 12:00pm shift post 6-month probation.
What we are looking for:
  • Excellent customer service skills and experience
  • Ability to develop a good understanding of complex products and services.
  • Self-motivated and a proactive approach to achieving KPI’s
  • Ability to be a go - getter!
  • Open to learning and adapting to feedback
  • Strong written and verbal communication skills.
What's in it for you?
  • Extensive 4 month training and supportive team environment
  • Flexible Dress Code – Dress for your day.
  • Employee discounts and benefits
  • Inclusive and diverse culture
If you would like an exciting opportunity with a leading energy provider, then please apply now. For further enquiries, please contact Harley on 03 8632 9900.

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.

Note: You may be required to provide evidence of your COVID-19 vaccination status.