Job description
Customer Service Representative – Permanent Part-Time
DFP Recruitment is working with a well-established organisation in the supply-chain and logistics industry. We’re looking for a reliable Customer Service Representative to help keep daily operations running smoothly. If you take pride in doing a good job and enjoy being part of a solid team, this could be the role for you.
What does the job look like?In this role, you’ll be the first point of contact for customers needing assistance. You’ll work alongside an experienced team that keeps things moving every day. Your main duties will include:
For more information, call Zoe on (02) 9200 3688 or email zeagles@dfp.com.au.
Further InformationEmployment in this role is subject to meeting the client’s compliance requirements, which will include a criminal history check and other checks.
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us-1/policies. Do not submit any sensitive personal information in your resume.
DFP Recruitment is working with a well-established organisation in the supply-chain and logistics industry. We’re looking for a reliable Customer Service Representative to help keep daily operations running smoothly. If you take pride in doing a good job and enjoy being part of a solid team, this could be the role for you.
What does the job look like?In this role, you’ll be the first point of contact for customers needing assistance. You’ll work alongside an experienced team that keeps things moving every day. Your main duties will include:
- Answering incoming calls and understanding customer needs
- Updating systems with job details and requests
- Coordinating and scheduling support when required
- Keeping customers updated on job progress
- Working with field staff to organise service calls
- Strong customer service skills (call centre experience preferred)
- Availability to work a permanent part-time roster, Wednesday to Sunday, 2:00pm – 8:00pm
- Ability to work in a fast-paced environment and prioritise tasks
- A practical, problem-solving attitude
- Good relationship-building and organisational skills
- Confidence using computers and multiple systems
- A positive attitude and willingness to learn
- Permanent part-time role with stable hours
- Penalty rates apply for weekend work
- A supportive team environment where you can grow your skills
- Access to a range of employee benefits
- A workplace built on safety, respect, and doing the job right
- Office and parking in Frenches Forest
For more information, call Zoe on (02) 9200 3688 or email zeagles@dfp.com.au.
Further InformationEmployment in this role is subject to meeting the client’s compliance requirements, which will include a criminal history check and other checks.
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us-1/policies. Do not submit any sensitive personal information in your resume.
