Customer Support Adminisistrator

Our client an established and growing Australian technology organisation is seeking an Customer Support Administrator to join its team. This role is ideal for someone who enjoys being the first point of contact, supporting customers, and ensuring smooth day-to-day office operations.This position is focused on managing inbound enquiries and coordinating outbound customer engagement activities. You will play a central role in handling communications, arranging meetings, and providing reliable administrative support across the business.

Being comfortable with technology and systems will be highly regarded.

Key responsibilities include:

• Managing and responding to all inbound phone and email enquiries
• Coordinating and scheduling customer meetings
• Providing general administrative and email support
• Liaising with internal teams to ensure timely follow-up
• Accurately recording information in the company CRM

To be successful in this role, you will have:

• Minimum 3–4 years’ experience in an administration or office support role
• Excellent telephone and written communication skills
• Strong organisational and problem-solving skills
• A proactive, confident and self-motivated approach
• A positive attitude and ability to work collaboratively within a team
• Sound technical skills (desirable)

You will be rewarded with

• Supportive and respectful workplace culture
• Ongoing professional development and growth opportunities
• Strong emphasis on work–life balance, including regular office social activities
• Well-located office close to public transport and light rail

Successful applicants will be required to

• Complete a National Police Check
• Provide copies of relevant educational qualifications

This is an excellent opportunity for an experienced admin professional to contribute to a high-performing team within a growing technology environment. Success in this role will be driven by strong communication skills, initiative, and a commitment to delivering quality service.
For a further private and confidentital discussion please contact Sam at DFP Recruitment on 03 8545 7508 and apply online.




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