ICT Business Analyst

Posted 06 November 2023
Salary$750 - $850 per hour, Benefits: + superannuation
Job type Contract
DisciplineInformation Technology

Job description

Client: NSW Government (details TBA)
Hours: full-time (40 hours per week)
Location: Sydney
Start Date: 01/12/23
Duration: 31/05/24
Pay Rate: $750 - $850 per day + superannuation
Checks: police check, full working rights, references

Key Accountabilities:
  • Requirement gathering – Work closely with the business teams to gather and document their Salesforce requirements and business priorities.
  • Business Analysis - Undertake business analysis to assess and document business requirements and trends to enable informed business decisions and support strategic activities.
  • Process Design and Improvements – Gather, review and document business processes and contribute to continuous improvement in business processes within the unit to ensure Salesforce is used effectively to drive business activities and support business needs.
  • Solution Design – Use the business requirement and Salesforce knowledge to contribute to the design of new solutions and improvements to existing solutions.
  • Testing - Test new Salesforce functionality before the business teams conduct their user testing.
  • Salesforce Training - Deliver monthly and ongoing Salesforce training sessions.
  • Data Management - Continuously work on data activities to improve data quality.
  • Salesforce support – First line of support for any Salesforce improvements and issues.
  • Continuous improvement - Work on Salesforce BAU and minor improvement tasks to keep the platform updated and maintained consistently.
  • Prioritisation and Planning - Contribute to Salesforce project prioritisation, planning, and governance to deliver critical and complex activities and the achievement of expected benefits plus contribute to the evaluation of project feasibility including business requirements, forecasting and planning for the realisation of anticipated benefits and ensure project scope is aligned with business priorities.
  • Governance - Deliver and maintain Salesforce for the organisation ensuring alignment to relevant policies, processes and procedures
  • Risk Management - Ensure that business and technology risks are appropriately identified, managed, and reported

If this role is of interest to you and your profile aligns with the requirements please apply at your earliest (DFP will not send your CV onto our client without your consent to do so).

To apply, please submit your CV (in MS Word), along with a Cover Letter that outlines your alignment to these technical requirements, outlining your relevant experience and qualifications through this job ad. If you have any questions, you can email Alexander at DFP Recruitment on awhitting@dfp.com.au, or call 02 9200 3670

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.