Contact Centre

Contact Centre

Contact Centre

Face to Face AssessmentsDelivering end-to-end permanent recruitment services, combining in-person assessment centres and structured assessment methodologies to identify high-performing contact centre professionals.

Face to Face Assessments
Face to Face Assessments, Case Study

​Virtual Assessments for Quality Contact Centre Hires Providing end-to-end contact centre recruitment solutions, including virtual assessment activities, to identify, assess and onboard high-performing customer service professionals.

Virtual Assessments for Quality Contact Centre Hires
Virtual Assessments for Quality Contact Centre Hires, Case Study

​Scaling Recruitment to Meet Surge Demand Rapidly mobilising recruitment resources to respond to surge demand, managing high-volume applications and assessment activities while progressing suitable candidates through to merit pool outcomes and maintaining high standards of quality and candidate care.

Scaling Recruitment to Meet Surge Demand
Scaling Recruitment to Meet Surge Demand, Case Study

​Highly recommend to others.

B5373064860c8df51d06901384c72775
Implementation Manager, Technology

​Will reach out to DFP again for future recruitment needs.

B5373064860c8df51d06901384c72775
HR Manager, Private Sector

​I have used countless other agencies many times over the years, very satisfied with the service and quality from DFP.

B5373064860c8df51d06901384c72775
Operations Manager, Contact Centre

Jobs in Contact Centre

Marieka Reilly

Marieka Reilly

Recruitment Associate (Part-Time)

View
Fleur Hogan

Fleur Hogan

National Client Services Manager

View