Job description
Our State Government client is seeking an AO3 Concierge to join their team immediately through to 10 July. Based in a busy CBD environment, this role is ideal for a customer-focused and highly organised professional who enjoys being the first point of contact and supporting day-to-day facilities operations.
Key Responsibilities:
About You:
If you’re a proactive and customer-focused professional ready to hit the ground running, apply now via SEEK. Shortlisted candidates will be contacted.
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us-1/policies. Do not submit any sensitive personal information in your resume.
Key Responsibilities:
- Meet, greet, and coordinate visitors attending the concierge area
- Manage the digital sign-in system for visitors and staff
- Support occupants with mail, courier deliveries, and general assistance
- Arrange building access cards and maintain the master database for staff, visitors, contractors, and tradespeople
- Respond to meeting room enquiries and assist with basic AV troubleshooting
- Maintain logs of incidents, faults, complaints, and security matters
- Manage master keys, security devices, and lost property securely
- Escalate risks or incidents that may impact people or property
- Assist the Facilities Team with maintenance requests and system logging
- Complete data entry and maintain accurate concierge records
- Monitor and coordinate use of the health room (sick bay)
About You:
- Strong customer service and communication skills
- Highly organised with strong attention to detail
- Confident using systems and technology
- Able to multitask in a fast-paced environment
- Proactive, reliable, and professional
If you’re a proactive and customer-focused professional ready to hit the ground running, apply now via SEEK. Shortlisted candidates will be contacted.
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us-1/policies. Do not submit any sensitive personal information in your resume.
