Job description
An exciting opportunity exists for an experienced Head of Platforms & Security to lead the strategic direction, operational delivery, and security posture of a complex technology environment within a well‑established, growing organisation.
This is a senior leadership role with strong visibility and influence across the business, offering the chance to shape platform architecture, cybersecurity maturity, and operational excellence while working closely with executive leadership and key stakeholders.
You will be responsible for ensuring the stability, scalability, security, and optimisation of enterprise platforms and infrastructure, aligning technology outcomes with business strategy and regulatory obligations.
About the Role
Reporting to the Chief information and Technical Officer, this role forms a critical part of the leadership team and has end‑to‑end accountability for platform and security functions across the organisation.
The role has a strong hands‑on IT operations component, supported by a skilled multidisciplinary team, and plays a key role in client and stakeholder engagement by demonstrating technology capability, maturity, and innovation.
Key areas of focus include platform ownership (including Salesforce), network and cloud security, cost optimisation, supplier management, and continuous improvement of processes and controls.
Key Responsibilities
Platform & Infrastructure Leadership
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us-1/policies. Do not submit any sensitive personal information in your resume.
This is a senior leadership role with strong visibility and influence across the business, offering the chance to shape platform architecture, cybersecurity maturity, and operational excellence while working closely with executive leadership and key stakeholders.
You will be responsible for ensuring the stability, scalability, security, and optimisation of enterprise platforms and infrastructure, aligning technology outcomes with business strategy and regulatory obligations.
About the Role
Reporting to the Chief information and Technical Officer, this role forms a critical part of the leadership team and has end‑to‑end accountability for platform and security functions across the organisation.
The role has a strong hands‑on IT operations component, supported by a skilled multidisciplinary team, and plays a key role in client and stakeholder engagement by demonstrating technology capability, maturity, and innovation.
Key areas of focus include platform ownership (including Salesforce), network and cloud security, cost optimisation, supplier management, and continuous improvement of processes and controls.
Key Responsibilities
Platform & Infrastructure Leadership
- Own and lead the strategy, architecture, and operational management of Salesforce and associated enterprise platforms.
- Ensure platforms support business growth, operational efficiency, and high‑quality customer outcomes.
- Drive platform simplification, performance, scalability, and reliability.
- Oversee daily data and ETL processes between systems, clients, and servers.
- Ensure timely and accurate delivery of data in line with service level agreements.
- Lead ad hoc data extraction, investigation, and issue resolution.
- Identify and eliminate manual processes and operational inefficiencies.
- Design and implement automation initiatives that improve reliability, reduce risk, and increase productivity.
- Promote continuous improvement across IT operations.
- Develop and implement comprehensive cybersecurity strategies, policies, and controls.
- Protect internal networks, cloud platforms, hosted infrastructure, and sensitive data.
- Lead incident response, recovery efforts, and post‑incident remediation.
- Conduct regular security assessments, audits, and penetration testing.
- Ensure compliance with relevant regulatory and industry frameworks (e.g. ISO 27001, privacy regulations).
- Manage third‑party vendors, service providers, and software partners.
- Negotiate contracts, manage SLAs, and conduct vendor performance reviews.
- Drive cost optimisation across licensing, infrastructure, and services while maintaining quality and security.
- Build, lead, and develop a high‑performing team of platform and security professionals.
- Collaborate closely with senior stakeholders and clients to align technology with business needs.
- Act as a trusted advisor on platform, architecture, and security‑related matters.
- Contribute to enterprise‑wide planning, risk mitigation, and decision‑making.
- Tertiary qualification in Information Technology, Computer Science, or a related discipline.
- Extensive experience in Salesforce platform architecture, customisation, and integration.
- Strong background in cybersecurity, including incident response, vulnerability management, and threat detection.
- Proven leadership experience managing technical teams in complex environments.
- Deep understanding of system architecture, data infrastructures, and enterprise technology landscapes.
- Strong communication skills, including the ability to present effectively to executive audiences.
- Knowledge of security and compliance frameworks such as ISO 27001, PCI DSS, and relevant privacy regulations.
- Certifications such as CISSP, CISM, or Salesforce certifications.
- Experience within regulated or data‑driven industries such as finance or credit‑related services.
- Demonstrated success in cost optimisation and vendor management.
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us-1/policies. Do not submit any sensitive personal information in your resume.
