Job description
Multiple inbound customer service opportunities with a leading Australian health insurance provider. Utilise your retail, hospitality or contact centre experience. Flexibility to work from home.
Our client is a leading Australian Health Insurance provider, offering opportunities for experienced customer service professionals to join their growing team!
The work environment is offering a dynamic, team orientated culture where employees are trained, supported, rewarded, and can achieve great success.
You will manage inbound enquiries from existing members, providing exceptional service, and matching the products that suit their needs best. Comprehensive training is provided and is coupled with a supportive team environment to achieve great success.
What's in it for you?
What's in it for you?
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
Our client is a leading Australian Health Insurance provider, offering opportunities for experienced customer service professionals to join their growing team!
The work environment is offering a dynamic, team orientated culture where employees are trained, supported, rewarded, and can achieve great success.
You will manage inbound enquiries from existing members, providing exceptional service, and matching the products that suit their needs best. Comprehensive training is provided and is coupled with a supportive team environment to achieve great success.
What's in it for you?
- 6 weeks paid training (Home based)
- Flexible work from home arrangement
- Employee benefits including:
- Subsidised banking and health insurance products
- Discounted onsite cafe
- Employee wellbeing and health programs
- Discounts on retail products and services
- Previous customer service experience in either a retail, hospitality, or phone-based environment.
- An interest in health and passion for helping customers.
- Self-motivation and enjoy working towards team KPI’s.
- Ability to commit to a flexible rotating roster 8:30am – 8pm Monday to Friday – NO WEEKENDS
- Proficiency with navigating multiple systems.
- Strong written and verbal communication skills.
What's in it for you?
- Training and opportunities for career progression
- Work From Home (including training period)
- Excellent supportive team environment and culture
- Rotating Roster – Monday to Friday between 8.00am to 8:00pm (AEDST)
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
