Job description
Our client is a leading Australian Health Insurance provider, with multiple positions available for experienced Sales and Retention candidates to join their dynamic team!
The role will manage inbound and outbound sales and retention enquiries for health insurance members and providers; Deliver a positive customer experience and accurate information on services and products. You will be required to support the overall growth of the health fund through insurance sales and proactively retaining members.
The work environment is offering a dynamic, team orientated culture where employees are trained, supported, rewarded, and can achieve great success.
What we are looking for:
What's in it for you?
· Training and opportunities for career progression
· Work From Home (including training period)
· Excellent supportive team environment and culture
· Rotating Roster – Monday to Friday between 8.00am to 8:00pm (AEDST)
If you would like an opportunity to commence a rewarding career with a leading health insurance provider, then please apply now. For further enquiries, please contact Harley Darmanin on 03 8632 9957
Please note successful applicants will be required to under-go background checks including criminal history, credit and financial checks.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
The role will manage inbound and outbound sales and retention enquiries for health insurance members and providers; Deliver a positive customer experience and accurate information on services and products. You will be required to support the overall growth of the health fund through insurance sales and proactively retaining members.
The work environment is offering a dynamic, team orientated culture where employees are trained, supported, rewarded, and can achieve great success.
What we are looking for:
- Excellent Customer Sales and Retention focus.
- Prior contact centre or Work From Home experience (Desirable)
- Ability to develop a strong understanding of company products and services
- Ability to show empathy in relation to the health and wellbeing of customers
- Self-motivation and a willingness to contribute to the team targets
- Proficiency with Microsoft Office
- Exceptional written and verbal communication skills
What's in it for you?
· Training and opportunities for career progression
· Work From Home (including training period)
· Excellent supportive team environment and culture
· Rotating Roster – Monday to Friday between 8.00am to 8:00pm (AEDST)
If you would like an opportunity to commence a rewarding career with a leading health insurance provider, then please apply now. For further enquiries, please contact Harley Darmanin on 03 8632 9957
Please note successful applicants will be required to under-go background checks including criminal history, credit and financial checks.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
