Job description
Our client is seeking an experienced Service Coordinator to play a critical role in supporting end‑to‑end workshop operations within a high‑volume, fast‑paced technical environment.
This role acts as a central coordination point across multiple internal teams, ensuring work is planned, prioritised, and delivered in line with customer commitments, safety expectations, and operational targets.
About the Role
The Workshop Coordinator is responsible for scheduling, resource coordination, and workflow management to support the efficient build, movement, and delivery of equipment and parts. The role works closely with operational teams, supply chain, engineering, sales, and external suppliers to ensure work is executed accurately, on time, and safely. This is a hands‑on coordination role suited to someone who thrives on structure, communication, and problem‑solving in a dynamic environment.
Key Responsibilities
Stakeholder Engagement
You will work collaboratively with a wide range of stakeholders, including:
About You
You will bring:
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us-1/policies. Do not submit any sensitive personal information in your resume.
This role acts as a central coordination point across multiple internal teams, ensuring work is planned, prioritised, and delivered in line with customer commitments, safety expectations, and operational targets.
About the Role
The Workshop Coordinator is responsible for scheduling, resource coordination, and workflow management to support the efficient build, movement, and delivery of equipment and parts. The role works closely with operational teams, supply chain, engineering, sales, and external suppliers to ensure work is executed accurately, on time, and safely. This is a hands‑on coordination role suited to someone who thrives on structure, communication, and problem‑solving in a dynamic environment.
Key Responsibilities
- Coordinate and schedule workshop activities to meet agreed delivery and completion dates
- Manage capacity planning, labour allocation, and workflow prioritisation
- Act as a key communication link between operational teams and internal stakeholders
- Monitor progress, identify risks or delays, and proactively adjust plans as required
- Support the timely and accurate movement of parts and materials through defined processes
- Maintain accurate records, reports, and schedules using relevant systems and tools
- Promote a strong safety culture and professional workplace conduct at all times
Stakeholder Engagement
You will work collaboratively with a wide range of stakeholders, including:
- Workshop and operations teams
- Supply chain and logistics
- Engineering and technical specialists
- Sales and customer‑facing teams
- External suppliers and contractors
About You
You will bring:
- Proven experience in a coordination, scheduling, or supervisory role within a technical, manufacturing, or operational environment
- Strong organisational skills with the ability to manage multiple priorities simultaneously
- Excellent communication and stakeholder engagement skills
- A proactive, solutions‑focused mindset with high attention to detail
- Confidence using scheduling systems and Microsoft Office or similar tools
- A strong commitment to safety, accountability, and teamwork
- A trade qualification or relevant certificate, supported by practical experience, is desirable but not essential.
- A key operational role with real influence on service delivery and customer outcomes
- Exposure to cross‑functional teams in a collaborative environment
- A workplace that values safety, accountability, performance, and respect
- Opportunities to contribute to continuous improvement and operational excellence
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us-1/policies. Do not submit any sensitive personal information in your resume.
