Student Aquisition Officer

Posted 08 July 2024
Salary$0 - $36.30 per hour
Job type Temporary
DisciplineAdministrationOffice Support & Secretarial

Job description

Student Acquisition Officer
  • Temporary fulltime position
  • ASAP start until 27th September (possibility for extension)
  • Yallourn
  • $36.30 per hour
Our Client
For over 95 years our client has played a crucial role in supporting Gippsland communities. Their commitment extends beyond traditional educational programs. They actively participate in a variety of social initiatives that contribute to the social and cultural development of the Gippsland region.
The Position
Based in Yallourn a temporary opportunity exists for a Student Acquisition Officer to join their team. The Student Acquisitions Officer acts as the first point of contact for the new course related enquiries and for supporting students through the application process.
Key responsibilities will include but not limited to:
  • Handle and qualify incoming inquiries, ensuring appropriate follow-up actions
  • Address email inquiries with appropriate responses and actions
  • Identify the referral platform or campaign source
  • Contribute to initiatives for process improvements and efficiency
  • Perform general administrative tasks
  • Participate in student enrolment days
  • Manage back-office enrolment processing
  • Manage documents appropriately in CRM software
  • Provide general course advice, resolve queries, and refer or escalate inquiries as necessary
About You:
  • Experienced customer service officer
  • Demonstrates initiative and quickly grasps new information
  • Strong communicator with a professional and responsive approach
  • High attention to detail
  • Proven experience in administration and customer service
  • Collaborative team player
  • Preferably experienced with CRM systems (Salesforce)
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook)
If you are looking for an opportunity to join a supportive and collaborative team, contribute with providing exceptional service to existing and potential students, and grow both personally and professionally, then we encourage you to apply for this position. Take the next step in your career with us!
APPLY NOW or for any enquiries, please contact DFP Recruitment Gippsland on 03 5176 3140 Your confidentiality is assured.

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